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Is the improWEB solution only for the IT market? Esquire has exclusive distribution rights of the Improweb e-commerce system.
Are you planning on integrating more distributors? Unfortunately, not.  Esquire will negotiate pricing from all the major International branded products to make it easier to purchase from one distributor.
Will the fees rise if we integrate with more distributors? This is not an option we offer on the Improweb system.
Does improWEB allow me to register with Esquire through your structures, or must I still go through the registration process via the distributor? You will first need to register directly with Esquire and then the improWEB team will be able to load the pricelist onto your system.
What does it mean for a distributor to be fully integrated?
  • Stock - If your distributor is fully integrated with improWEB then your website can use distributors stock levels to show or hide products.
  • Info - You can also use images and product information generated and updated weekly by your distributor.
  • Orders - Once a order is placed on your website and the payment was approved an order can automatically be placed with your distributor thereby reserving the stock for you.
  • Delivery - With improWEB it will be possible to sell an item on your site and have it delivered before you know that the sale was made.
Can I put my own products in the improWEB solution and on my improWEB e-commerce website? Not at all. Esquire has an exclusive agreement on the Improweb system and therefore all products must be purchased through  Esquire as the official distributor.
How long does it take to get an improWEB e-commerce live? The time it takes from receiving the deposit to going live can be as little as a week. What does take time is to get an e-merchant account to accept credit card payments on your website. However, you do not need this straight away and you can go live before this is approved.
Will my website be unique? We have a completely customisable template and you have all the tools to your disposal to create a unique website.
Can I give different prices to different clients on my website? Yes, we have a loyalty tool which enables you to set different prices for different clients.
How will I know how to use the different tools? We have a complete online training course that will show you how to use the tools. You will also receive a free 4 hour training session at Esquire, Samrand.
How much is all this going to cost me?

To design and setup an improWEB e-commerce website for you with our very versatile template is R 5000 (Excl. VAT).

The improWEB basic solution is only R 450 per month (Excl. VAT).

Hosting and bandwidth is free up to 500 meg.
There is an Annual Licence Fee of R 2000 (Excl. VAT) payable after the first 12 months on your anniversary.
Are there any hidden costs? There are no other setup fees. However, should you require special, additional changes made to the e-commerce template, development costs will apply.

Except for the credit card payment fees charged by the integrated payment gateways, and a R1 000 Debit Account to be opened with the courier company, there will be no other running costs.

Is there a place for more IT resellers to go e-commerce? Yes there is! Read the article published in The Mail & Guardian "Esquire launches the world's first Virtual Reseller Network."
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